People
Employee engagement
The FY23 employee engagement score increased 10 percentage points from FY22 to 67%. Engagement scores were higher across all business units, with positive scores achieved across all engagement index questions. The increase in engagement is reflective of the Board and management renewal, AGL’s future-focused strategy, and the coordinated actions put in place in FY23 to improve communication and increase investment in employee growth and development.
Notes
The participation rate for the FY23 employee engagement survey was 79% (FY22: 63%).
Engagement scores are calculated using the Aon Hewitt’s Employee Engagement Model, utilising the ORC International methodology. From FY20, engagement was measured using a new platform (Culture Amp), with the methodology applied in the calculation of the scores being consistent with prior years.
Southern Phone Company and Perth Energy employees (acquired during FY20) are included from FY21.
Click Energy, Solgen and Epho employees (acquired during FY21) are included from FY22.
FY23 data does not include employees from Energy360 (24 employees) (acquired during FY22), as they were not integrated into AGL's human resource systems as at 30 June 2023.